New around here? Get 20% off for life!

Start a trial for any paid plan within 72 hours of signing up and lock in a lifetime 20% discount.

Event settings

Customize the booking form with custom questions

Every booking ends with a short registration form. By default it asks for a name and email, but you can ask anything you need before the meeting: a phone number, company size, the reason for the visit, or a file such as a CV or a prescription.

Edit the questions

  1. Open the event from Resources and select the Form tab.
  2. Change the Form Heading if you want, for example "Tell us about your project".
  3. Under Questions, click Add Question, or click an existing question to edit it.
  4. Click Save Changes.

Form tab with the form heading, templates and questions

In the question dialog, choose the Question Type, enter the Question, add Options for choice fields, and tick Required field if invitees must answer it. Click Save Question.

Edit Question dialog with question type and required field

Question types

Type Use it for
Text Short answers like company name or job title
Multiline text Longer answers like "What would you like to discuss?"
Email An extra email address, with format checking
Phone A phone number for calls or SMS reminders
Number Team size, number of people, age
Date Date of birth, a preferred start date
File Upload a document, photo or CV
Dropdown One choice from a long list
Radio One choice from a few options
Checkbox Several choices, or a consent box

Start from a template

Quick Form Templates replace the questions with a ready-made set in one click:

  • Name, Email & Phone
  • First Name, Last Name, Email & Phone
  • Name & Phone
  • Name & Email
  • Contact Details + Company

Pick the one closest to what you need, then add your own questions below it. Name & Phone suits businesses whose customers don't use email. See create an appointment page without email address.

Reorder and use answers

Use Move up and Move down in a question's menu to change the order. The same menu has Add to Location, which adds the invitee's answer to the meeting location. Use it with a phone or address question, so the number you need to call or the address you need to visit appears with the booking.

The free plan allows up to three questions. See plans and billing.

Fill in answers for invitees

If you already know who's booking, for example from your CRM or a logged-in area of your site, pass their details in the booking link so they don't have to type them again. See pre-populate invitee information. Combine it with Skip Registration Form on the Advanced tab to confirm in one click when all required fields are passed in.

Answers appear under Additional Questions on each invitee in the booking details, and you can download them as a spreadsheet.